Dialog Box

We care, we listen, we understand and we can assist.

You are not alone — our Telehealth Nurse Mei Ling Yeh is just a phone call away.


Our Telehealth Nurse consultation service was established in 2019 and is available for patients, carers, families, friends and health professionals.

While there is much focus on COVID-19 at the moment, we are continuing to deliver our services to those affected by both acquired and congenital Bone Marrow Failure Syndromes (BMFS).

To get in touch with Mei Ling, send an email to telenurse@mrv.org.au — we will endeavour to get back to you as soon as possible. Alternatively, you can call 0477 884 955 on Mondays and Wednesdays during business hours or please leave a message.

For more information, download our Telehealth Consultation Service brochure.

Further information

For more information, please follow the links below:

For patientsFor caregivers


If you have any concerns related to COVID-19, with much appreciation to AAMDS International Foundation, please visit their website for explicit information: "Guidance for BMFS Patients to Protect Against Coronavirus COVID- 19"

Our goal is MADDIE :-

Maddie's Vision is here to support you and keep Maddie's spirit alive.

Aim to provide strategic services to patients, carers, family, work colleagues and health professionals who are affected by Bone Marrow Failure Syndromes both physically and emotionally.

Deliver information, resources and materials about conditions, symptoms, tests, treatments and management. (Please note: medical advice, doctor referrals, treatment recommendations and laboratory interpretation are not within the scope of our telehealth practice.)

Dedicated understanding of the needs and struggles encountered day to day in living with Bone Marrow Failure Syndromes. 

Improve quality of life in any possible way by providing educational resources and emotional support.

Excellence in current telehealth services and innovative approach to deliver cutting-edge care.

The telehealth service at Maddie's Vision is part of the national Patient Pathways pilot program, an initiative funded by the Australian Department of Health and co-ordinated by the Centre for Community-Driven Research (CCDR).


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